Shipping & returns

Shipping costs

Within Germany we offer free shipping via DHL as an insured package. If delivery is COD (Nachnahme) an extra fee of 2,00 € will be added.

For shipments inside the EU, Switzerland and Norway we charge € 4.90.


For shipments outside the European Union, we charge € 19.90 shipping costs additional, regardless of value of the order. Please note that your order might be subject to local duties and taxes of your country if you live outside the EU.

We ship all orders with DHL.


Returns (within Germany)

The return shipment is free for you (within Germany). You can generate the returnlabel by yourself at:

https://amsel.dpwn.net/abholportal/gw/lp/portal/anuschkaeu/customer/RpOrder.action?delivery=RetourenLager01

The return label will be automatically gernerated and send to you by Email . Please print out your returnlabel on your printer and put it on the package. You can drop off the package at any DHL / post office facility.


Returns (outside Germany)

If you have paid your order through PayPal, PayPal eventually refunds the postage of your return, if you fulfil the conditions of PayPal. The conditions for the refund of your postage you find here for:

Austria: https://www.paypal.com/at/webapps/mpp/refunded-returns/terms-and-conditions
Netherland: https://www.paypal.com/nl/webapps/mpp/refunded-returns/general-conditions
France: https://www.paypal.com/fr/webapps/mpp/refunded-returns/general-conditions
Poland: https://www.paypal.com/pl/webapps/mpp/refunded-returns/general-conditions
Italy: https://www.paypal.com/it/webapps/mpp/refunded-returns/general-conditions
Sweden: https://www.paypal.com/se/webapps/mpp/refunded-returns/general-conditions
Spain: https://www.paypal.com/es/webapps/mpp/refunded-returns/general-conditions
Denmark: https://www.paypal.com/dk/webapps/mpp/refunded-returns/general-conditions
Belgium: https://www.paypal.com/be/webapps/mpp/refunded-returns/general-conditions

Bulgaria, Estonia, Finland, Greece, Croatia, Lettland, Lithunia, Malta, Portugal, Romania, Slowakia, Slowenia, Czech Rebublic, Hungary and Cyprus: https://www.paypal.com/gr/webapps/mpp/refunded-returns/general-conditions/ 

We would like to point out, that for any refunds of your postage you have paid for only PayPal is responsible.


Please send your returns as a parcel with sufficient poststamps to following address:

John Lederwaren GmbH & Co. KG

Industriestr. 8a

66981 Münchweiler

Germany